About Us

About Us

Comfort Hotel Management

Comfort Hotel Management – independent professional company specializing in management of hotels and hotel resorts in Russia. Hotel’s Management Company was based in Netherlands in 2014.  Comfort Hotel Management offers comprehensive services of management of hotel’s properties for owners and investors: from creation of concepts and proposal the most suitable areas to technical maintenance of construction and hotel management with the involvement of international hotel brands.

The hotel business is constantly developing, every year appears new hotels and hotel resorts in Russia. The growth of market’s competition requires a professional approach to the implementation of hotel projects and managing existing resorts. Transfer the hotels complexes to the management of our company allows you to avoid the problems associated with a full complex of tasks on creation, content and the formation of the hospitality facility.

Headquartered in Moscow, Comfort Hotel Management is one of the highest ranking independent, third-party operators of hotels in Russia.  In addition to convention, full-service, premium limited-service segments and luxury independent assets, we are one of an exclusive group of independent management companies approved to operate all brands within the Marriott, Starwood and InterContinental brand families.  

As the premier hotel management company, our solid infrastructure of professionals possess extensive experience in hotel operations, sales and marketing, revenue management, finance, technology management.  At the heart of it all are core company values, based on a highly-personalized approach to customer service and associate satisfaction.  

  • Hotel Management Services includes Daily Operations, oversight of Revenue Enhancement strategies, Food & Beverage Development and Information Technology Support 
  • Development Services including Lender Support and Acquisition/Due Diligence  
  • Brand Maximization through Sales & Marketing Support 
  • Pre-Opening Services & Development 

COMFORT HOTEL MANAGEMENT'S VALUES 


At CHM, we know hospitality, but that is just the beginning.  With an emphasis on accountability, measurable results, diversity, communication and integrity, our highly-principled approach to hotel management and development is the cornerstone of our success. Our strong service foundation extends through every level of our organization, from sales associates to our seasoned leadership team. Our initial philosophy was to create a work environment and organization where operators were empowered and thrived - today we continue that legacy through our commitment to customer service and associate satisfaction.  


WE KNOW ACCOUNTABILITY

At CHM, we have seen firsthand how direct experience drives success. With that in mind, our personalized, hands-on approach to hotel management is crucial to consistent results and increased profitability. We are accountable to you, and your success and satisfaction are what matters most to us. 


WE KNOW MEASURABLE RESULTS

With a solid reputation for producing consistent, measurable results in all areas of hospitality management, our knowledge and expertise go above and beyond the ordinary. Place your trust in Comfort Hotel Management and you’re guaranteed to agree. 


WE KNOW COMMUNICATION

We believe communication is the first key to success, which is why every property managed by CHM receives senior-level management attention. Our executives are operators at heart and use their vast years of experience to implement proven strategies based on the needs and goals of your organization. 


WE KNOW DIVERSITY

Comfort Hotel Management is committed to diversity in all aspects of our business, as we value and respect the opportunity it brings. From our associates to the properties in our portfolio, we strive to maintain a high level of diversity as it continues to reinforce everything we have worked diligently to achieve.


WE KNOW INTEGRITY


Our established reputation in hospitality management is also attributed to the unwavering trust and respect that we earn. By consistently meeting our commitments, treating our clients and associates with the utmost respect, and upholding a strong moral and ethical code, we continue to exceed expectations and surpass the needs of every client we serve.  


OUR STRENGTH IS YOUR SUCCESS

This is the guiding principle that drives every aspect of hotel operations through CHM.
CHM is a high impact, results oriented management company. We are committed to ensuring that your expectations and the financial goals of your asset are exceeded.

COMFORT HOTEL MANAGEMENT ADVANTAGE

Why CHM Hotels?

CHM Hotels is more than a collection of great places to stay; we are a progressive, full-service hotel management company and employer of choice in the hospitality industry.
Our corporate executives have extensive experience in all disciplines of hospitality management, and with an unsurpassed level of passion we continue to be the preferred management company for hotel owners and developers.
We confirm that we know hospitality inside and out. 


Connect with CHM Moscow office at +7 (495) 280-06-40 to learn more.